Pharma & Healthcare
EMR Solution Built for Florida’s Largest Therapy Service Provider
Improving patient safety, operational efficiency, and communication between therapists and patients
Improved Patient
Safety
Increased
Efficiency
Better
Communication
Client Overview
The client is Florida’s largest therapy service provider, supporting a wide network of therapists and patients across multiple locations. With growing patient volumes and increasingly complex care workflows, the organization required a modern system to manage clinical data, scheduling, and communication securely and reliably.
Challenge
- Complexity of EMR implementation, including planning, migration from paper-based systems, staff training, and compatibility with existing infrastructure
- Fragmented data across systems, making it difficult for therapists and staff to access consistent and complete patient information
- Limited real-time data availability, resulting in incomplete or inaccurate reporting
- Inefficient communication between patients, therapists, and administrative teams
Our Approach
Sthenos designed an EMR platform focused on usability, reliability, and real-world clinical workflows.
Centralized Patient Records
The solution consolidated patient information into a single, secure system, giving therapists timely access to treatment history, notes, and care plans.
Improved Communication Flow
The EMR enabled smoother information exchange between patients, therapists, and administrative teams, reducing delays and miscommunication.
Real-Time Data Availability
Data was structured and updated in real time, ensuring that clinical decisions and reports were based on accurate, current information.
Designed for Adoption
The interface and workflows were built to align with how therapists work, minimizing training effort and improving adoption across teams.
Technical Spotlight
- Flexible Application Framework: The platform leveraged ASP.NET MVC 5, enabling developers to build dynamic, scalable applications while maintaining structured and maintainable code.
- Robust Backend Development: C# was used to develop secure, high-performance application logic capable of supporting complex clinical workflows.
- Interactive Scheduling and Calendars: A third-party scheduling component, DayPilot Calendar, was integrated to deliver interactive, web-based appointment scheduling and calendar management.
- Secure and Reliable Data Handling: The system was designed to ensure consistent data storage, retrieval, and reporting while supporting compliance and operational stability.
Solution Delivered
- Therapists gained real-time access to patient records and treatment information
- Patients experienced clearer communication and better appointment coordination
- Scheduling workflows was simplified through interactive calendar tools
- Administrative teams could track patient insurance, payments, and account details more efficiently
Results
- Improved patient safety through accurate, centralized medical records
- Increased operational efficiency by reducing manual processes and data duplication
- Better communication between patients, therapists, and support staff
- More reliable reporting and visibility across clinical operations
Tech Stack
