Unified Travel Booking Platform Built for a Leading Online and Offline Travel Agency in India
Enabling effortless flight, hotel, and bus bookings through a secure, intuitive digital experience
Improved Search and Selection
Secure Payment Options
Enhanced User
Experience
Client Overview
The client is one of India’s leading travel agencies, operating across both online and offline channels. With a diverse customer base booking flights, hotels, and bus travel nationwide, the agency required a digital platform that could simplify discovery, support secure payments, and remain usable even in low-connectivity environments.
Sthenos Technologies partnered with the agency to design and build a unified travel booking platform that delivered speed, security, and consistency across travel products and channels.
Challenge
- Integrating multiple payment gateways while ensuring secure and frictionless transactions
- Designing flexible UI templates for complex travel itineraries using list-based views
- Maintaining offline access to critical data, allowing users to continue planning without internet connectivity
- Balancing online and offline booking workflows, without compromising user experience
Our Approach
Sthenos approached the solution with a focus on usability, security, and resilience.
Optimized Search and Selection
Search and filtering logic was refined to help users quickly compare routes, schedules, prices, and availability across flights, hotels, and buses.
Secure and Flexible Payments
Multiple payment gateways were integrated to provide customers with secure and convenient transaction options.
Offline-First Data Access
Offline data storage ensured users could access essential booking information even without active internet connectivity.
Consistent UI Design
Reusable, list-based UI templates simplified itinerary browsing while maintaining visual clarity and responsiveness.
Technical Spotlight
- Secure Payment Processing: Citrus Payment Gateway enabled secure and seamless online transactions across travel products.
- Interactive and Responsive UI: JavaScript enhanced interactivity and responsiveness, enabling real-time updates and smooth navigation.
- Reliable Backend Services: ASP.NET and ASP.NET Web API supported efficient data synchronization and scalable service integration.
- Offline Data Storage: Local data storage mechanisms ensured continued access to essential booking details when offline.
Solution Delivered
- Effortless booking for flights, hotels, and buses across India
- Faster and more intuitive search and selection workflows
- Secure checkout with multiple payment options
- Offline access to critical itinerary and booking information
Results
- 80% improvement in search and selection, reducing time spent comparing travel options
- 3× increase in secure payment options, improving transaction success and convenience
- Enhanced user experience, driven by intuitive UI and offline accessibility
- Greater reliability across diverse connectivity conditions
Tech Stack
Looking to modernize travel booking experiences across online and offline channels?
Book a free consultation with Sthenos Technologies to explore solutions built for scale, security, and customer satisfaction.