Gen-AI Led Proactive Managed Services & IT Solutions
Managed Services Offerings
Incident Management
Problem Management
Change Management
Release Management
Service Level Management
Operations Maturity
Helpdesk
Application Support
Infrastructure Services
Extended Services
Generative AI-powered Automation Solutions for Managed Services
GenAI-powered L1/L2 Support
Ensure faster query resolution and improve customer satisfaction
GenAI-powered Accelerators
Institutionalize business accelerators, such as, GenAI-powered emails, Chatbot, WhatsApp, and a convenient browser extension
GenAI-powered Log Analysis
Revolutionize data utilization and data analysis
GenAI-powered accelerator
Simplify ITSM processes and create bandwidth for IT Support team by using GenAI-powered accelerator
ITSM tool
Use simple language querying through the WhatsApp interface that integrates with ITSM tool by using GenAI-powered accelerator
Sthenos Technologies Differentiators
Established AI and GenAI Tools and Solutions
Faster query resolution for enhanced service efficiency Unlock Application and Cloud Performance at Scale
Robust Support Frameworks
Quick transitions, product stabilization, and continuous improvement Scalable platforms and solutions for delivering superior customer experience
40+ Global ODCs Handled
Serviced 100s of global customers Gain a competitive edge by accessing the latest technologies and global talent pools
Certified Global Delivery Standards
Access a common platform for test and operational automation for conducting testing on fast-moving and real-time data
Strategic Technology Alliances & Partnerships
Reduce costs by 40-60% by engaging a tool agnostic framework and reduce efforts in tandem in the testing and overall software development
Industry Domain Expertise
Test real-time test data from multiple sources along with early involvement of domain experts in testing through Shift-Left approach
Leading by Passion. Driven by Innovation
4000+
Talent Pool
2000+
Products Engineered
1500+
Happy Clients
22+
Industries Served
