Glossary

What is OSS/BSS in telecom? OSS and BSS are the two families of systems that keep a telecom operator running. OSS, operations support systems, manage

What is ETL (extract, transform, load)? ETL stands for extract, transform, load. It is a three step data process: pull data out of source systems,

What is a multiple listing service (MLS)? A multiple listing service, or MLS, is a shared database where real estate agents post properties for sale

What is a property listing portal? A property listing portal is a website or app where buyers and renters search available properties and connect with

What is PropTech? PropTech, short for property technology, is the use of software and data to improve how people buy, sell, rent, manage, and invest

What is a passenger name record (PNR)? A passenger name record, or PNR, is the booking record that holds a traveler’s full itinerary and details

What is a global distribution system (GDS)? A global distribution system, or GDS, is a network that connects travel providers like airlines and hotels with

What is an internet booking engine (IBE)? An internet booking engine, or IBE, is the software that lets travelers search availability, choose what they want,

What is an order management system (OMS)? An order management system, or OMS, tracks every order from checkout to delivery and coordinates the inventory, fulfillment,

What is subscription commerce? Subscription commerce is selling products or content on a recurring basis rather than a one off purchase. The customer signs up